The website only allowed me to book one person per date, so I had to make two separate bookings. Unfortunately, one of them defaulted to the date I made the booking instead of the date I wanted for the class and I didn’t notice until later.

I tried to contact them by email but never received a reply. I also tried calling several times, but no one answered.

When I arrived on the day I wanted to attend, I explained what had happened. The staff member was polite and apologetic, but essentially shrugged and said there was nothing they could do because the class was full. I understand they prepare ingredients in advance and couldn’t simply add another person.

What I find disappointing is that no one contacted me when I didn’t attend the class on the incorrect date. If someone had reached out, the mistake could have been identified and resolved much earlier. Instead, the first communication I received was a request to leave a review.

It was ultimately my mistake for not checking the booking confirmation more carefully. However, I was disappointed by the lack of customer service when I tried to resolve the issue. If you’re considering booking, I’d recommend looking for a place where customer service is taken more seriously. Galeries Lafayette is such a large business that, in my experience, they didn’t seem concerned whether I attended or not.

I didn't like it at all. No useful information. It is for kids, not adults. Not delisious

I loved everytthing about the experience. The way the space was set up, the kind and knowledgeable chef, the interaction with the class, and of course, making our own macarons. I was very intiminated at the thought of ever knowing how to make macarons at home, but I now have the confidence to do it! I highly recommend this experience for the fun factor and knowledge gained. Merci!

C’était une activité très intéressante et assez créative.

We learned a lot
Would be more a workshop if you could do more yourself.

The instructor, location, and overall atmosphere were all very nice, but the workshop itself was disappointing. The instructor prepared the macaron batter herself, so participants were not actually involved in making the macarons from scratch. Each participant only got to pipe two macaron shells, then we mixed the ganache and filled four pre-made macarons.

I expected a hands-on macaron-making class where we would learn and prepare the macarons ourselves. In reality, the workshop was mostly just filling four macarons, which was disappointing.

We had a fantastic cooking lesson and learned all of the tips and tricks of making macarons. Our teacher was amazing! She led everyone through the different parts of the process with ease. This is an absolute must while in Paris. The location was great too because we were able to shop and then go to the rooftop for pictures afterwards.